General House of Blues Questions

How can I purchase tickets?

You can purchase tickets for events at House of Blues online at, by calling Ticketmaster directly at 800-745-3000 or by visiting our House of Blues Box Office or an authorized Ticketmaster outlet.

How can I book an artist at House of Blues?

You can make booking arrangements for House of Blues through the local venue talent staff. Please submit your music, band name, contact information and any related press to the appropriate House of Blues venue.

How can I meet an artist?

If you would like to meet an artist, get backstage passes, dressing room access, an interview, etc., you will need to request permission through the artist's management company. House of Blues does not release artist-related contact information.

How do I subscribe/unsubscribe from your email subscriber list?

You can sign up for House of Blues email alerts to receive venue news, concert information, special offers and announcements via the newsletter sign-up area on each House of Blues venue page on the website. This is a subscription to receive specific House of Blues information directly from the venue.

I already have a Live Nation Account, how can I change that information?

Sign in at with your original email address and password. You will then be able to follow the prompts on the site to change any information in your profile (email address, password, address information, etc.). The Live Nation email marketing program is separate from the House of Blues venue newsletters and you can opt in to either or both depending on your preferences.

I heard that a specific artist is playing a House of Blues promoted date. Why can't I find it on your site?

If you cannot find an artist in the "concert + event listings" or via the site-wide search feature, please call the Box Office directly to confirm their appearance. Please note that in some cases, the artist may be the support act on a show and not the scheduled headliner.

What is an Internet presale?

A presale is an exclusive offer to purchase tickets before they are officially available to the general public. Presale information is usually sent out via email subscriber lists from the venue, promotional partners or artist. Often presale passwords are also promoted to our social communities so be sure to check out our facebook, twitter and instagram communities.

How do I purchase tickets online? Is this safe to do?

Our online ticket buying process is secure and safe. To purchase tickets online, just click through the instructions given on the site. You must be the owner or authorized user of a credit card in order to purchase tickets online.

How do I get my tickets?

You will be required to choose a delivery method for your tickets in order to complete your online purchase. You may have your tickets mailed to you, or you can pick them up at Will Call on the night of the show. If you choose to pick up your tickets at Will Call, please remember to bring a valid ID and the credit card used to purchase your tickets.

Is there a ticket limit on presales?

Some presales do have ticket limits, and limits may vary from event to event. Please refer to the event details for specific information.

No more presale tickets are available. Does this mean the show is sold out?

Generally only a limited number of tickets are reserved for a presale. More tickets may become available once the public on sale begins. Keep checking!

Does House of Blues offer refunds?

All ticket sales are final. There are no refunds or exchanges unless an event is cancelled.

What if an event is canceled or postponed?

If an event is canceled, tickets can be returned at the original point of purchase for a full refund. If your tickets were purchased over the phone or online, you should contact the ticket outlet for instructions on how to receive your refund. Shipping charges will not be refunded.

If an event is postponed, your original tickets will be honored for the new date. If for any reason you are unable to attend the rescheduled date, you will be allowed to return your tickets for a full refund prior to the event at the original point of purchase.

What if my tickets are damaged?

If your tickets become damaged in any way, please contact Ticketmaster or House of Blues as soon as possible so we can verify your order and seat location and attempt to make alternate arrangements for your entry into the event.

Are there ticket limits?

Ticket limits are generally determined by the venue, artist, or artist's management. Ticket limits will vary depending on the type of event or the anticipated demand for tickets. Attempts to exceed ticket limits by placing multiple orders may result in your entire order being canceled.

If you have questions about your existing ticket order, please call Ticketmaster Fan Support at (800) 653-8000.

Box Office and Will Call Information

Will Call tickets can be picked up at the box office on the day of the show only. Please reach out to the House of Blues Box Office directly for specific hours. In order to pick up your tickets, you must have the original credit card used to purchase, along with a valid form of identification.

For more information please contact your local box office.

House of Blues Anaheim
1530 S. Disneyland Dr.
Anaheim, CA 92802
(714) 778-2583

House of Blues Atlantic City
801 Boardwalk
Atlantic City, NJ 08401
(609) 343-4000

House of Blues Boston
15 Lansdowne Street
Boston, MA 02215
(888) 693-2583

House of Blues Chicago
329 N. Dearborn
Chicago, IL 60654
(312) 923-2000

House of Blues Cleveland
308 Euclid Avenue
Cleveland, OH 44114
(216) 523-2583

House of Blues Dallas
2200 N. Lamar Street
Dallas, TX 75202
(214) 978-2583

House of Blues Houston
1204 Caroline Street
Houston, TX 77002
(888) 402-5837

House of Blues Las Vegas
3950 Las Vegas Blvd
Las Vegas, NV 89119
(702) 632-7600

House of Blues Los Angeles
8430 Sunset Blvd.
West Hollywood, CA 90069
(323) 848-5100

House of Blues Myrtle Beach
4640 Highway 17 S.
N. Myrtle Beach, SC 29582
(843) 272-3000

House of Blues New Orleans
225 Decatur St.
New Orleans, LA 70130
(504) 310-4999

House of Blues Orlando
1490 E. Buena Vista Dr.
Lake Buena Vista, FL 32830
(407) 934-2583

House of Blues San Diego
1055 5th Avenue
San Diego, CA 92101
(619) 299-2583