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  • The International House of Blues Foundation
  • is dedicated to bringing the arts of schools and communities through programs that increase public awareness of African American contributions to American culture.
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House of Blues® Help
General House of Blues Questions House of Blues Website Questions
House of Blues Presale Questions House of Blues Ticketing Policies
House of Blues Will Call Locations

General House of Blues Questions
How can I purchase tickets?
You can purchase House of Blues tickets online, by phone, or at a House of Blues venue.
How can I book an artist at House of Blues?
You can make booking arrangements for House of Blues through the venue Talent staff. Please submit your music, band name, contact information and any related press to the appropriate House of Blues venue.
How can I meet an artist?
If you would like to meet an artist, get backstage passes, dressing room access, an interview, etc., you will need to request permission through the artist's management company. House of Blues does not release artist–related contact information.
Does House of Blues have franchise opportunities?
No. House of Blues is privately owned and operated and is not available for franchise.
Still have questions?
If you have questions about your existing ticket order, please call Ticketmaster Fan Support at (800) 653-8000.

House of Blues Website Questions  Return to Top
How do I subscribe/unsubscribe from your mailing list?
House of Blues email alerts are now powered by Live Nation. Please visit to sign up for special offers, presale announcements and weekly e-calendars.
How can I update my email address or password?
Sign in at with your original email address and password. You will then be able to follow the prompts on the site to change any information in your profile (email address, password, address information, etc.).
I heard that a specific artist is playing a House of Blues promoted date. Why can't I find it on your site?
If you cannot find an artist in the "concert + event listings" or via the site–wide search feature, it is likely that the artist is not confirmed to play a House of Blues promoted event, the artist is not the event headliner or co–headliner or has been asked not to release event information.
How do I listen to the music clips on event detail pages?
To listen to the music clips on requires the download and installation of the Adobe Flash plugin. Adobe Flash is a widely-used software on the Web to enable websites to stream graphics, video and audio.

To listen to the music clips, follow these directions:
  1. If you do not have Adobe Flash installed, in your browser visit
  2. Click on the "Downlaod now" button on and follow the directions to install the Flash plug-in for your browser.
  3. Once the Adobe Flash installation is complete, visit any event detail page on in your web browser that has song clip titles displayed.
  4. Click on a song title - the song file will play automatically.
  5. To stop the song clip, click the square icon in the player controls. To resume playing the song clip, click the right-facing triangle. To adjust the volume of the song louder or softer, click and drag either right (louder) or left (softer) on the left-facing triangle in the lower right of the player controls (make sure your PC's speakers are on and enabled to playback audio).

House of Blues Presale Questions  Return to Top
What is an Internet presale?
A presale is an exclusive offer to purchase tickets before they are officially available to the public.
How do I purchase tickets online? Is this safe to do?
Our online ticket buying process is secure and safe. To purchase tickets online, just click through the instructions given on the site. You must be the owner or authorized user of a credit card in order to purchase tickets online.
How do I get my tickets?
You will be required to choose a delivery method for your tickets in order to complete your online purchase. You may have your tickets mailed to you, or you can pick them up at Will Call on the night of the show. If you choose to pick up your tickets at Will Call, please remember to bring a valid ID and the credit card used to purchase your tickets.
Is there a ticket limit on presales?
Some presales do have ticket limits, and limits may vary from event to event. Please refer to the presale or event webpage for further information.
No more presale tickets are available. Does this mean the show is sold out?
Generally only a limited number of tickets are reserved for a presale. More tickets may become available once the public on sale begins.
I know a specific event is featuring a presale, but has not provided presale information. How can I find the password?
Occasionally, House of Blues may promote an event with another business, such as a radio station. When these co–promotions occur, presales may only be available through the third party business. House of Blues cannot provide passwords for these presales.

House of Blues Ticketing Policies  Return to Top
Does House of Blues offer refunds?
All ticket sales are final. There are no refunds, cancellations or exchanges.
What if an event is cancelled or postponed?
If an event is canceled, may return your tickets to the point of purchase for a full refund. If your tickets were purchased over the phone or online, you should contact the ticket outlet for instructions on how to receive your refund. Shipping charges will not be refunded.
If an event is postponed, please keep your tickets in a safe place. When a new date is announced, you can use your ticket for the rescheduled date. If for any reason you are unable to attend the rescheduled date, you will be allowed to return your tickets to the point of purchase for a refund.
What if my tickets are damaged?
If your tickets become damaged in any way, contact House of Blues as soon as possible so we can verify your order and seat location and attempt to make alternate arrangements for your entry into the event.
Are there ticket limits?
Ticket limits are generally determined by the venue, artist, or artist's management. Ticket limits will vary depending on the type of event or the anticipated demand for tickets. Attempts to exceed ticket limits by placing multiple orders may result in canceled orders or loss of Membership status.

House of Blues Will Call Locations  Return to Top
Box Office and Will Call Information
Will Call tickets can be picked up at the box office any time prior to the show. Tickets can only be picked up by the cardholder showing the credit card used for purchase and a valid picture ID, unless a Will Call authorization form has been filled out.
Please contact your local box office for hours of operation.
House of Blues Anaheim
1530 S. Disneyland Dr.
Anaheim, CA 92802
House of Blues Atlantic City
801 Boardwalk
Atlantic City, NJ 08401
House of Blues Boston
15 Lansdowne Street
Boston, MA 02215
House of Blues Chicago
329 N. Dearborn
Chicago, IL 60610
House of Blues Cleveland
308 Euclid Avenue
Cleveland, OH 44114
House of Blues Dallas
White Swan Building
2200 N. Lamar Street
Dallas, TX 75202
House of Blues Houston
1204 Caroline Street
Houston, TX 77002
House of Blues Las Vegas
3950 Las Vegas Blvd
Las Vegas, NV 89119
House of Blues Los Angeles
8430 Sunset Blvd.
West Hollywood, CA 90069
House of Blues Myrtle Beach
4640 Highway 17 S.
N. Myrtle Beach, SC
House of Blues New Orleans
225 Decatur St.
New Orleans, LA 70130
House of Blues Orlando
1490 E. Buena Vista Dr.
Lake Buena Vista, FL 32830
House of Blues San Diego
1055 5th Avenue
San Diego, CA 92101
House of Blues Entertainment, a Live Nation company.