You may subscribe to receive email alerts for presales and special offers as well as our weekly regional concert calendar. You may unsubscribe from this service at any time.

Sign in at houseofblues.com /updates/ with your original email address and password. You will then be able to follow the prompts on the site to change any information in your profile (email address, password, address information, etc.).

If you cannot find an artist in the "concert + event listings" or via the site–wide search feature, it is likely that the artist is not confirmed to play a House of Blues promoted event, the artist is not the event headliner or co–headliner or houseofblues.com has been asked not to release event information.

To listen to the music clips on Houseofblues.com requires the download and installation of the Microsoft Silverlight plug-in. This is a free piece of software available for both Windows and Macintosh operating systems and Internet Explorer and Firefox web browsers.

To listen to the music clips, follow these directions:

1. Click on the "Install Silverlight" graphic on the event detail page. If you do not have Microsoft Silverlight installed on your system, this graphic will appear under the song title listing on the event detail page.
2. A dialog box will appear asking you to save the Silverlight installer: we suggest saving the installer file to your desktop.
3. Navigate to the location on your hard drive where you saved the Silverlight installer.
4. Double-click on the installer file: the Silverlight plug-in will begin its automated installation.
5. Once the installation is complete, reload the event detail page in your web browser: the Media Player controls should appear appear where the "Install Silverlight" graphic appeared previously.
6. Click on any song title
7. Click on the "play" (right pointing arrow) on the media player's controls. The song clips should begin playing; ensure that the volume on your computer is at a loud enough level to hear the song clip.

A presale is an exclusive offer to purchase tickets before they are officially available to the public.

Our online ticket buying process is secure and safe. To purchase tickets online, just click through the instructions given on the site. You must be the owner or authorized user of a credit card in order to purchase tickets online.

You will be required to choose a delivery method for your tickets in order to complete your online purchase. You may have your tickets mailed to you, or you can pick them up at Will Call on the night of the show. If you choose to pick up your tickets at Will Call, please remember to bring a valid ID and the credit card used to purchase your tickets.

Some presales do have ticket limits, and limits may vary from event to event. Please refer to the presale or event webpage for further information.

Generally only a limited number of tickets are reserved for a presale. More tickets may become available once the public on sale begins.

Occasionally, House of Blues may promote an event with another business, such as a radio station. When these co–promotions occur, presales may only be available through the third party business. House of Blues cannot provide passwords for these presales.

House of Blues Member Ticketing is a free service provided by House of Blues that offers members:

• access to member ticketing website, featuring member–exclusive ticket inventory
• internet presale notification so members may purchase tickets before the general public
• special offers such as 2–for–1 tickets and sweepstakes
• up–to–date regional event schedules

House of Blues Member Tickets are only available to registered House of Blues members and may be purchased directly from House of Blues online. House of Blues Members also have access to presales that are not available to the general public.
If you are not a House of Blues member, you may purchase tickets at the venue's box office, or online through links provided by houseofblues.com. You may also be able to purchase tickets at local radio stations, music stores, or other local businesses depending on the event.

Seats are sold on a first–come, first–served basis. To get the best seats, we suggest you buy your tickets as early as possible.

At House of Blues, we strive to keep ticket prices reasonable. However, there may be certain fees and/or charges included in your total ticket purchase.

Face value of a ticket:
• The base price of a ticket is determined by the artist, artist management, promoter and venue. For House of Blues amphitheater venues, a Facility Fee may typically be included in the face value of the ticket.

Service charge:
• There is a service charge added to each ticket. This charge covers many of the costs associated with ticketing, such as computer equipment and credit card processing fees. For House of Blues club venues, the Service Charge also includes a Facility Fee. Service charges vary for each event and ticket type.

Taxes:
• Applicable state and local taxes are included in the face value of a ticket.

There is a time limit in order to give as many people as possible a chance to purchase tickets. You will typically have 10 minutes to complete your purchase (although time limits may be as short as five minutes for high demand events). The time limit for each event is displayed on the Event Detail Page, below the Checkout button. Once you click this button, your tickets are placed on hold and the countdown begins. The time remaining is posted at the top of each page of the Checkout process. If you exceed the time limit, the tickets you have been holding are released for others to purchase. This gives as many people as possible a chance to purchase tickets.

House of Blues Member Tickets are not available over the phone. However, if you wish to purchase a ticket by phone you may do so when tickets are available to the general public by calling the House of Blues box office.

You may use House of Blues gift certificates to purchase tickets for shows taking place at House of Blues club venues. You must redeem your gift certificate in person at the venue’s box office.
Please note: You may not use a gift certificate to buy House of Blues member tickets.

Your seat locations will be provided to you in your Will Call/Shipping confirmation email, which you will receive once the box office has assigned seats to your order. Seats are assigned on a first–come, first–served basis. Seats are not assigned for General Admission events. House of Blues Members will be able to select their price level or ticket tier when purchasing through House of Blues Member Ticketing.

Tickets purchased within the same order will be assigned together.

2 for TU (Two for Tuesday) is a special promotion that allows you to purchase one ticket and get the second ticket free. This promotion is available every Tuesday from 10 a.m. to 10 p.m. (your local time) for selected events and venues.

2 for TU tickets can be purchased by selecting the available event on the Account Preferences page. This information is displayed under the "2 for Tuesday" heading from 10 a.m. to 5 p.m. every Tuesday.
House of Blues Member Ticketing members can also click on the "Buy Ticket" links included in the weekly 2 for TU notification.

No. Tickets can only be purchased in pairs for the same show.

No. Tickets need to be purchased in pairs.

No. You do not need a password to participate.

This promotion is only available for selected events and venues.

No. Tickets for the 2 For TU events can only be purchased online though houseofblues.com.

Availability of tickets depends on the venue presenting the event.

No. There is limited seating available depending on the show and the venue.

You may have your tickets mailed to you, or you can pick them up at Will Call on the night of the show.

To pick up your tickets at Will Call, select "Will Call Pickup" on the Shipping page of the checkout process and your tickets will be waiting for you at Will Call at the venue's box office. To pick up your tickets, you will be required to show valid picture ID (including a picture and signature) and the credit card used for the purchase. Acceptable forms of ID include a Drivers License, Military ID, or Passport. We recommend that you bring your order confirmation number with you when you are picking up tickets at Will Call. Will Call tickets will be ready for pick up starting three days before the event.

On the Shipping page of the checkout process you can select to have your tickets shipped to you. At this time, ticket shipping is only available in the continental U.S. Customers in Alaska, Hawaii and Canada must pick up tickets at Will Call. U.S. residents who purchase tickets to Canadian events must elect to pick up tickets at Will Call.
Tickets will be shipped through the U.S. mail system. There is no shipping charge added to your ticket.

Will Call tickets are picked up at the venue's box office. Box–office hours of operation and locations vary by venue. For more details, view the full list of venue Will Call hours, locations and policies.

In general, only the person whose name is on the credit card used for purchase can pick up the tickets. Some venues may allow alternate pickup arrangements to be made. For more details, view the full list of venue Will Call hours, locations and policies.

How do I sign in or create an account?

To sign in or create an account:
• On the Sign In/Create Account page, please enter your email address.
• Please select your preferred venue.
• Click "Submit My Account Info." Your registration confirmation will be sent to the email address you provided.
• On subsequent visits to the House of Blues Member Ticketing site, you will be prompted for the email address and password you provided.

To access the Sign In / Create Account page at any time, click "Account Preferences" in the menu at the top of any page.

You can view or modify the information in your membership account at any time by clicking the "Account Preferences" link at the top of most houseofblues.com pages. To ensure the safety of your information, you will be prompted to sign in with your email address and password before you can access your account. For additional security, only the last four digits of the credit card on file are displayed as part of your Payment preferences.

Can I change my billing information?

Yes. You can change your billing information by:
• Sign into Houseofblues.com, then click on "Account Preferences" link at the top of the houseofblues.com page.
• When you are on the "House of Blues Member Ticketing" page, click on "Billing Information" and you can review or make changes to your billing information.

What if I forget my password?

To get a password reminder:
• Please click the "Sign In" link at the top of the houseofblues.com page.
• Click the "Forgot your password?" link
• Your password will be sent to you via email.
• Enter your email address.
• Click "Send." Your password will be sent to you via email.

If you do not have the password and the email address you signed up with, we recommend you click "Register" and create a new account.
You can access the registration page by clicking the "Register" link at the top of most houseofblues.com pages.

To change your password:
• Login and click the "Account Preferences" link at the top of the houseofblues.com page.
• Click in the "Password" field.
• Passwords should be at least six alphanumeric characters and are CaSe–SeNSitiVe.
• You will then be asked to retype your new password to confirm.
• You will then be asked to retype your new password to confirm.
• When you have confirmed your new password, click "Update My Account Info."
• You will receive an email confirming your password change.

To change your email address for your House of Blues Member Ticketing account:
• Click the "Account Preferences" link at the top of the houseofblues.com page.
• Click in the "Email Address" field.
• Type your new email address. You will then be asked to retype your new email address to confirm.
• After you have confirmed your new email address, click "Update My Account Info."
• Once you have changed your email address, you can unsubscribe by visiting the "Account Preferences" page and un–checking the box next to "Please send me House of Blues email announcements" and clicking "Update My Account Info."

If House of Blues Member tickets are no longer available, please read the message labeled, "Special Announcement" on the event purchase page. The message will give you a password so that you can check ticket availability on Ticketmaster. Please note that there are only a limited amount of tickets available for presales.
Houseofblues.com may also offer presale tickets for events that are not available through House of Blues Member Ticketing. Click here to obtain presale password information for this type of event.
Please note that houseofblues.com cannot provide password information for artist fan club, radio or other non– houseofblues.com presales.

You can unsubscribe from our email lists here. Please allow 2–3 business days for these changes to take effect.
Please be sure to enter the same email address you used when you signed up for House of Blues Membership. House of Blues cannot unsubscribe email addresses that are forwarded to another account.

All ticket sales are final. There are no refunds, cancellations or exchanges.

If an event is canceled, may return your tickets to the point of purchase for a full refund. If your tickets were purchased over the phone or online, you should contact the ticket outlet for instructions on how to receive your refund. Shipping charges will not be refunded.
If an event is postponed, please keep your tickets in a safe place. When a new date is announced, you can use your ticket for the rescheduled date. If for any reason you are unable to attend the rescheduled date, you will be allowed to return your tickets to the point of purchase for a refund.

If your tickets become damaged in any way, contact House of Blues as soon as possible so we can verify your order and seat location and attempt to make alternate arrangements for your entry into the event.

Ticket limits are generally determined by the venue, artist, or artist's management. Ticket limits will vary depending on the type of event or the anticipated demand for tickets. Attempts to exceed ticket limits by placing multiple orders may result in canceled orders or loss of Membership status.

Will Call tickets can be picked up at the box office any time prior to the show. Tickets can only be picked up by the cardholder showing the credit card used for purchase and a valid picture ID, unless a Will Call authorization form has been filled out.
Please contact your local box office for hours of operation.

1530 S. Disneyland Dr.
Anaheim, CA 92802

801 Boardwalk
Atlantic City, NJ 08401

15 Lansdowne Street
Boston, MA 02215

329 N. Dearborn
Chicago, IL 60610

308 Euclid Avenue
Cleveland, OH 44114

White Swan Building
2200 N. Lamar Street
Dallas, TX 75202

1204 Caroline Street
Houston, TX 77002

3950 Las Vegas Blvd
Las Vegas, NV 89119

4640 Highway 17 S.
N. Myrtle Beach, SC

225 Decatur St.
New Orleans, LA 70130

1490 E. Buena Vista Dr.
Lake Buena Vista, FL 32830

1055 5th Avenue
San Diego, CA 92101

8430 Sunset Blvd.
West Hollywood, CA 90069