FAQ
Music Hall
Shows/Tickets/Seating
For the latest safety guidelines, please review our enhanced venue protocols at www.houseofblues.com/safety-guidelines.
To reduce staff contact with guest belongings, see our new Bag Policy for all ticketed events:
For all ticketed events, please note the following updated policies:
Face coverings are MANDATORY and must be worn at all times except while eating and drinking.
To reduce staff contact with guest belongings, note our Clear Bag Policy:
For questions about the status of an event, please see our event calendar or visit concerts.livenation.com/eventstatus for more information.
Tickets are available online by clicking here. You can also purchase tickets in person at the Box Office. Temporary Box Office hours:
Sunday–Monday: Closed
Tuesday–Friday: 10:00am – 4:00pm
Saturday: 12:00pm – 4:00pm
Please call the Box Office for all special needs accommodations at 214-978-2583.
The event calendar is available online by clicking here.
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets
Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.
For those of you looking to upgrade your experience, we do have some VIP Seating options including balcony seating & VIP upgrades for table seating on the main floor. For more information regarding these VIP areas, please contact us here.
Have you heard of PASS THE LINE? For most shows, you can make a purchase of $25 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 214-978-4850.
To browse our rockin’ gear, click here.
No, there is no re-entry. But why would you want to leave? The show will be great!!
Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 214-978-2583.
Yes, it’s 2017! Make sure you have a full charge when you leave the house!!
Yes, there is a minimal service fee per ticket. (lower than online!)
Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.
Enter the main gate by the Box Office.
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
Of course!! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.
Well, House of Blues Restaurant & Bar of course!!! Our Restaurant & Bar also features live music on selected nights! It’s a great way to pre-game before the show!
To make reservations or to view the menu, click here or by calling 214-978-4850.
For most shows, by spending $25 in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!
For a more upscale selection, join us in Foundation Room for dinner and drinks. To make reservations or to view the menu, click here or by calling us at 214-978-4868.
Restaurant & Bar
Monday-Thursday 4:00pm-10:00pm
Friday 4:00pm-11:00pm
Saturday 11:30am-11:00pm
Sunday 11:30am-10:00pm
Happy Hour is Monday-Friday 4:00pm-6:00pm. Saturday-Sunday 11:30am-4:00pm.
Join us for daily features, drink specials, & food specials! To make reservations or to view the menu, click here or by calling us at 214-978-4850.
Foundation Room
With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:
For more information on how to become a member click here!
General Venue
2200 North Lamar St. Dallas, TX 75202
There are additional public parking lots directly behind the venue.
Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 214-978-4827 or click here.
If you had so much fun that you lost something during your time with us, click here to inquire about your lost item.
We have TWO!!! One located in the Music Hall at the top of the stairs and one located on the 1st floor outside of the Music Hall doors.
Just ask us here and we’ll get back to you right away!