MYRTLE BEACH

FAQ

Music Hall
Shows/Tickets/Seating

FAQ

Entry Protocols

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Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

Box Office Hours

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The Box Office at House of Blues Myrtle Beach is open with limited hours. Please call 843-272-3000, option 1, then option 2 for the Box Office hours for the week. On the day of shows the Box Office opens at 12pm and is open until a half hour before the show is over.

If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information.  We look forward to seeing you at our next show at House of Blues!

Bag Policy

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To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl, or PVC tote bags no larger than 12"x6"x12" and/or small clutch bags (4.5"x6.5" - do not need to be clear). 

Where can I buy tickets to a show?

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Tickets are available online by clicking here.

You can also purchase tickets in person at the Box Office, when it is open. Please call 843-272-3000, option 1, then option 2 for the Box Office hours for the week. 

The Box Office is located past the wrought iron gate inside the courtyard. (Blue neon signage on roof).

How do I make a special needs request?

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Please call the Box Office for all special needs accommodations at 843-272-3000, option 1, then option 2.

What are the age restrictions?

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All Ages are welcome (unless otherwise stated on the ticket). Everyone needs a ticket to enter. Ages 0-12 must be accompanied by an adult to enter.


Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.

How do I get VIP tickets or upgraded seating?

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HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquires, click here.

You can also call us directly at 843-913-3707.

Can I upgrade my tickets on the day of the event?

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For those of you looking to upgrade your experience, we do have some VIP Seating options including reserved loge seats located in the balcony area. For more information regarding these VIP areas, please contact us here. You can also call us directly at 843-913-3707.

How is your Music Hall set up?

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The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.

For those of you looking to upgrade your experience, we do have some VIP Seating options including reserved loge seats located in the balcony area. For more information regarding these VIP areas, please contact us here. You can also call us directly at 843-913-3707.

How can I get early entry into the show?

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Have you heard of PASS THE LINE? For most shows, you can make a purchase of $25 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!

To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 843-913-3746.

To browse our rockin’ gear, click here.

Do you allow re-entry into the show?

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No, there is no re-entry. But why would you want to leave? The show will be great!!

My tickets are at will call. How & when can I pick up my tickets?

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On the day of the show the box office opens at 12pm and is open until a half hour before the show is over. Will call ticket can only be picked up by the cardholder. Customer must present the actual Credit Card used for the purchase, their Photo ID and confirmation number in order to receive tickets.)

I forgot to print my tickets; can you scan them from my Smartphone?

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All tickets purchased online through Ticketmaster or Livenation.com are already on your phone. Just pull up your tickets on the App and/or login to your account, click on "My Tickets", which takes you to your "My Event" page & locate your order and click on "See Details" and your barcode will appear. Please DO NOT take a screenshot of this barcode.

Will I pay any fees if I purchase tickets in person at the Box Office?

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Yes, there is a minimal service fee per ticket. (lower than online!)

The show I bought tickets for got cancelled. How do I get my money back?

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Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed once funds are received from the Event Organizer, which is usually completed within 30 days. 

What is not allowed to enter the venue?

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(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

  • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
  • Replicas of any type of weapon are NOT permitted
  • No drugs, drug paraphernalia or illegal substances of any kind
  • No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
  • No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
  • No unsealed liquids or gels of any kind
  • No jewelry or clothing that could inflict harm
  • No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
  • No stuffed animals or toys of any kind

Can you smoke in the Music Hall?

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Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.

Are food and beverage available for purchase during a show?

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Absolutely! We offer a variety of food items from our made-to-order food bar menu including small plates and sandwiches. All made to order and delicious! Plus, there are 4 bars inside the Music Hall if you get thirsty!
 

Where can we eat before the show?

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Well, House of Blues Restaurant & Bar of course!!! Our Restaurant & Bar also features live music on selected nights! It’s a great way to pre-game before the show!


To make reservations or to view the menu, click here or by calling 843-913-3746.

For most shows, by spending $25 in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!

Restaurant & Bar

FAQ

What are your restaurant hours?

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Dinner :
Mon & Tue | Closed
Wed & Thur | 5-9pm
Fri & Sat | 4 – 9pm
Sun | 9am - 2pm

Gospel Brunch :
Sunday: 9am - 2pm

What time is Happy Hour?

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Stay tuned for more info on Happy Hour!

Until then, Join us for daily features, drink specials, & food specials! To make reservations or to view the menu, click here or by calling us at 843-913-3746.

General Venue

FAQ

What is the address?

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4640 Highway 17 South, North Myrtle Beach, SC 29582

Where do I park?

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There is free parking throughout Barefoot Landing.

Can I rent House of Blues for a private event?

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Where is the lost and found?

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If you had so much fun that you lost something during your time with us, please click here.

Do you have an ATM?

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We have TWO!!! One located in the restaurant lobby and one located right inside by the front door of the Music Hall.

Didn’t find the answer you were looking for?

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Just ask us here and we’ll get back to you right away!

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