FAQ
Music Hall
Shows/Tickets/Seating
Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.
Effective immediately, box office hours on dark days at House of Blues New Orleans are discontinued.
Tickets can now only be purchased in person, starting two hours before showtime. On Fridays and Saturdays, the box office is open from 3PM until demand diminishes, or until the end of shows on event nights. On non-show Fridays and Saturdays, hours are at least 3PM to 5PM, extending if needed.
Tickets are available online by clicking here. You can also purchase tickets in person at the Box Office. The Box Office is temporarily only open on show nights.
Please call the Box Office for all special needs accommodations at 504-310-4999.
The event calendar is available online by clicking here.
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquires, click here
Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event click here
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.
For those of you looking to upgrade your experience, we do have some VIP Seating options including loge seating and table seating on selected shows. For more information regarding these VIP areas, please contact us here.
Have you heard of PASS THE LINE?
For most shows, you can make a purchase of $25 or more per person in the House of Blues Restaurant & Bar on the day of show to get a Pass The Line voucher. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 504-310-4961.
To browse our rockin’ gear, click here.
No, there is no re-entry. But why would you want to leave? The show will be great!!
Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 504-310-4999.
Yes, there is a minimal service fee per ticket. (lower than online!)
Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.
It is located next to our Box Office at 229 Decatur St.
Keep in mind priority #1 is to HAVE FUN! Please do it without the items listed below.
This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
Of course!! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.
Well, House of Blues Restaurant & Bar of course!!! Our Restaurant & Bar also features live music on selected nights! It’s a great way to pre-game before the show!
To make reservations or to view the menu, click here or by calling 504-310-4961.
For most shows, by spending $25 in the Restaurant & Bar, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!
For a more upscale selection, join us in Foundation Room for dinner and drinks. To make reservations or to view the menu, click here or by calling us at 504-310-4796.
Restaurant & Bar
Thursday & Friday: Restaurant & Voodoo Garden open 4PM-10PM
Saturday: 3PM-10PM
Sunday: Open for dinner on Main Hall show nights / Open for lunch on Drag House Party days / Closed otherwise
Featuring LIVE MUSIC on select nights!
Reservations are highly recommended and can be made here or by calling us at 504-310-4961. View our menu here.
Foundation Room
With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:
For more information on how to become a member click here!
General Venue
225 Decatur St. New Orleans, LA 70130
Premium Parking Location # P145 716 Iberville Street, New Orleans LA 70130 $15 for up to 8 hours of parking.Visit Premium Parking to book a discounted session. Use Promo Code “HOBNOLA24” at checkout.
Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 504-310-4970 or click here.
If you had so much fun that you lost something during your time with us, please click here.
We Do Not have any ATM’s on Site
Just ask us here and we’ll get back to you right away!