Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl, or PVC tote bags no larger than 12"x6"x12" and/or small clutch bags (4.5"x6.5" - do not need to be clear). If your bag does not meet these requirements, you will be asked to return them to your car and get in line again.

The Box Office will only be open two hours before door time on show nights.

The box office closes 30 minutes after the headliner begins their set onstage (excluding club nights).

If you need to contact the box office, please call 619-299-2583. Please leave a message and a box office representative will reach out in 48 hours. 
*We are cashless.

Please call the Box Office for all special needs accommodations at 619-299-2583, option 1 then 2.

The event calendar is available online by clicking here.

For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 18 and under must be accompanied by an adult.

Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.

For VIP Table service, which includes private seating, a personal server and a premium VIP menu, click the VIP UPGRADES tab in the top right corner of our website. You can also check out our social media outlets for the most up to date information. Feel free to DM us with any questions. 

*We are cashless.

Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.

If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.

*We are cashless.

The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.

For those of you looking to upgrade your experience, we do have some VIP Seating options including loge seating and table seating. Loge seats are fold down stadium style seating located on the balcony. Tables include 4 stools and are located in either wing of the balcony. For more information regarding these VIP areas, please contact us here

Have you heard of PASS THE LINE? For most shows, you can make a purchase of $25 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!

To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 619-299-2583.

To browse our rockin’ gear, click here.

No, there is no re-entry. But why would you want to leave? The show will be great!!

Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.

The box office closes 30 minutes after the headliner begins their set onstage (excluding club nights).

If you are trying to pick up your tickets in advance, please call the Box Office at 619-299-2583.

Of course! Make sure you have a full charge when you arrive!

Yes, there is a minimal service fee per ticket. (lower than online!)

*We are cashless.

Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.

Voodoo Room entrance is on the 5th Ave side of the property underneath the marquee. If you input 1055 5th Ave, San Diego, CA 92101 into your mapping program, it will take you right to the Voodoo Room entrance.

(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
• Replicas of any type of weapon are NOT permitted
• No drugs, drug paraphernalia or illegal substances of any kind
• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
• No unsealed liquids or gels of any kind
• No jewelry or clothing that could inflict harm
• No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
• No stuffed animals or toys of any kind

This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.

Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.

Of course!! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.

*We are cashless.

Well, House of Blues Restaurant & Bar of course!!! Our Restaurant & Bar also features live music on selected nights! It’s a great way to pre-game before the show!

To make reservations or to view the menu, click here or by calling 619-299-2583.

For most shows, by spending $25 or more per person in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!

*We are cashless.

We highly recommend only purchasing your event tickets online from Live Nation or Ticketmaster if you are unable to purchase directly from our Box Office. If you purchase tickets from third party sites such as StubHub, VividSeats, eBay or similar, we cannot guarantee the authenticity of the ticket and you assume full responsibility for your purchase making decisions. We are unable to validate, reprint or refund tickets purchased from unauthorized resale sites. While we try our best to help troubleshoot any issues, without the original ticket purchaser on site we cannot access any account information that relates to the event.

Our restaurant is open on Music Hall show nights. 

Shows from Sunday-Thursday: 4pm-9pm
Shows on Friday & Saturday: 4-pm-10pm

Our Pre-show Happy Hour is from 4pm-6pm on all Music Hall show nights. 

To make reservations call us at 619-299-2583.

*We are cashless.

1055 5th Ave, San Diego, CA 92101

Music Hall and Box Office are located on 6th Street.

Purchase parking in advance here at our prefered parking garage on 5th Ave between Broadway and C st, across from our entrance. 

You can also check other parking garages here. 

Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 619-525-1932 or click here.

If you had so much fun that you lost something during your time with us, please click here.

We do not. We are cashless.

Just ask us here and we’ll get back to you right away!