Bag Policy


Bags may be a maximum size of 12x6x12”. Small, backpack-style purses such as Lounge Fly brand are allowed but regular-size backpacks are not. Bags falling outside of these specifications may not enter the venue. All bags will be searched.

Box Office Hours


Our box office is open on event days only, 2 hours before door time.  

If you’d like to purchase tickets, please visit us at If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at for more information.  We look forward to seeing you at our next show at House of Blues!

What are your hours of operation?


Our Restaurant & Bar is open Thursday - Saturday 5-10PM, and on show nights *hours may vary.

Foundation Room is open Thursday-Saturday 6PM- close and on show nights. 

Contact the Restaurant or Box Office at (714) 778-2583 for more information.

How can we make dinner reservations in the House of Blues Restaurant & Bar?


Guests can make reservations through,, or the OpenTable app. 

Where do guests park?


The GardenWalk self-parking structure has two entrances conveniently located on Disney Way and Katella Avenue between Harbor Blvd. and Clementine Street. The venue is easily accessible from any level in the parking garage (including ADA accessibility). Parking is subject to capacity. House of Blues guests will receive validation for the first three (3) hours of their visit. The cost is $3 for each additional hour thereafter. Remember to bring your ticket with you to receive validation. For more information, visit

Where can a guest be dropped off at GardenWalk?


Guest drop off is available at the Valet Circle accessible from the Disney Way entrance.

Will Valet Parking be available?


Valet parking is not currently available. Foundation Room Members receive 9 hours of complimentary self parking, bring your ticket with you for validation

Where can Guests purchase tickets?


Tickets can be purchased online via or Our Box Office is located inside the venue and is open on event days only, 2 hours before door time. 

For ADA requests or groups of 20 , contact HOB Anaheim Box Office at (714) 778-2583 or

Are VIP Seat Upgrades available?


VIP seat upgrades may be available depending on the show. Please visit the following link for available VIP upgrades: 

How can I book a party at House of Blues Anaheim?


We would love to host your next event at House of Blues Anaheim! Please send event inquiries to our Director of Sales, Patty Leemhuis ( & 714-520-2384) Additional information is available at here.

What is Foundation Room?


Foundation Room is a VIP Club with membership opportunities that unlock preferred privileges in music, nightlife, dining & mixology. VIP Club Memberships include access to priority ticketing, gold star treatment, insider access and electric nightlife along with reciprocal and everyday benefits like drinks and dining savings at House of Blues Anaheim.

Q: I am a Foundation Room Member in another city. Will I have benefits in the Foundation Room VIP Club at House of Blues Anaheim?
A: We are excited to show off our new venue to you and your guests! Please check with your local Foundation Room Concierge to see what your level of Membership will unlock at House of Blues Anaheim. For new memberships, please contact VIP Services Director Adriane Tomik at for more information on Foundation Room VIP Club Anaheim.

Where do I find information on an Artist Meet & Greets?


Please check individual artist fan pages for meet & greet information or visit our website and social media accounts for developments on meet and greet opportunities.

How do I get access to Presale Codes?


Visit and to sign up for our email newsletters and to receive presale notifications. Citi is the preferred credit card of Live Nation. Fans can visit for Ciiti presale information and special offers.

Can a minor attend an 18+ (or 21+) show with a parent or legal guardian?


No. All guests must meet the minimum age requirement for the show. You must have a valid ID indicating that you meet the minimum age restriction. Any guest without a valid ID will be denied entry without a refund. For all-ages events, all guests under the age of 18 must be accompanied by a parent or guardian. 

*All guests, regardless of age, are required to have a ticket for entry*

Is there seating inside the music hall?


All general admission (GA) tickets are for standing room only. VIP seat upgrades may be available, depending on the show, by visiting the following link:

We occasionally host shows that have a seated or cabaret floorplan; event specifics will be listed on the House of Blues website,, or you may call our Box Office at (714) 778-2583 for details. ADA seating accommodations are available as a ticket option online or through our Box Office.

How do I make ADA Seating Reservations for an Upcoming Concert?


ADA seating is sold as a ticket option online, or by contacting the Box Office in person or by phone at (714) 778-2583.  To purchase online, please use the “Filter” button to display accessible seating, which will display as Semi-Ambulatory, (this is meant to include those needing wheelchair access as well as those with other accommodation needs).  ADA seating may be purchased in two ticket increments, allowing a companion to accompany the guest in need of accommodation. Seating selections do not determine where in the section you will be seated, as the section will be filled on a first come first serve basis.  To ensure your party is seated ahead of the general admission line, please arrive at least 15 minutes prior to your show’s door time and check in with a member of the security team at the ADA stanchion posted just outside of the security checkpoint.  Anyone who purchased GA tickets but would still like to seek accommodation will be assisted on a first come first serve basis as space allows.

Are cameras allowed in the venue?


No professional or HD cameras are allowed in the venue unless you have a media pass. Media passes must be acquired through the artists' management team and approved by House of Blues staff at least 48 hours prior to the show.

What items are NOT allowed inside the venue?


The following items are NOT permitted to enter the venue:

  • Cameras with detachable lenses, HD cameras, GoPro or iPad products, drones
  • Backpacks, luggage and large/oversized bags or purses (drawstring backpacks are okay)
  • Selfie sticks
  • Vape pens or equipment
  • Helmets
  • Pepper spray
  • Knives, chains, any other weapons (including fake or replica weapons)
  • Pens, sharpies, pencils, highlighters
  • Animals
  • Drugs and alcohol
  • Laser pens and pointers
  • Handouts, stickers or flyers of any kind
  • Costume masks (surgical-style masks covering the nose and mouth only are permitted)
  • Chewing gum
  • Spikes, including on clothing or accessories
  • Flow props (finger lights, wands, etc.)
  • Outside food & beverages (including sealed water bottles)
  • Umbrellas
  • Other items at management or security's discretion


What kind of food do you serve?


Great food is at the heart of what we do. You'll discover a variety of tastes at House of Blues restaurants. At House of Blues Anaheim Restaurant & Bar, you'll enjoy authentic, Southern-inspired, made from scratch dishes like Jambalaya and Voodoo Shrimp plus some of the tastiest soulful and classic comfort cuisine in town. From big, bountiful salads and sandwiches to signature burgers, steaks and ribs, our menu has something for everyone. Our Foundation Room lounge features a more upscale menu and top-tier drinks offering guests a chance to indulge before, during and after the show. Visit House of Blues Anaheim Restaurant to view our menu or call (714) 778-2583 to make a reservation.

Is prescription medicine allowed inside the venue?


All prescription medicine needs to be in the original prescription bottle with the name on the medicine label matching the guests ID.


I think I lost a personal item at House of Blues Anaheim. How can I find it?


Any lost items that are found by our team members or turned in by other guests are logged daily. If you believe you’ve left an item behind, please click here to file a claim.

Where should I stay?


If you are visiting our venue for a concert, our preferred hotel partner is Hilton Anaheim. The hotel is conveniently located 0.5 miles from the venue at 777 Convention Way, Anaheim, CA 92802. Visit for more information.

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