Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. No Backpacks, Camelbacks or Bota Bags. Bags that are not clear will be subject to additional search.

The House of Blues Box Office is open Tuesday & Thursday from 12pm-7pm. On concert nights, Box Office opens at 2pm. On club/dance nights, Box Office opens at 4pm. The Box Office will close just after the main act takes the stage.

If you’d like to purchase tickets outside of these hours, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information.  We look forward to seeing you at our next show at House of Blues!

Tickets are available online by clicking here.

You can also purchase tickets in person at the Box Office Tuesday-Thursday 12pm-7pm and after 12pm on show days. 

Please call the Box Office for all special needs accommodations at 689-329-2621.

The event calendar is available online by clicking here.

For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.

Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.

HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquiries, please place an inquiry here.

Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, please call the Box Office at 689-329-2621.

If you are already at the venue, please stop by the Box Office or ask Security for assistance.

The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it.

For those of you looking to upgrade your experience, we do have some VIP Seating options including loge seating and table seating on select shows. Loge seats are either barstools or church pews located on the balcony. Tables include 4 seats and are located on the first floor on select shows. For more information regarding these VIP areas, please call the Box Office at 689-329-2621.

Have you heard of FAST LANE? For select shows, you can purchase FAST LANE in order to pass the (GA) line and be one of the first people in the venue!

How to purchase FAST LANE:

1. Spending $35 (per person) in The Restaurant & Bar on AMAZING food and COLD non-alcoholic beverages.
2. Spending $35 (per person) in our Gear Shop on RAD HOB Merch!
3. At The Smokehouse. (ask associate for details).
4. By visiting LiveNation.com and searching for House of Blues Orlando. (Find the show you're going to and then look for FAST LANE.)

No, there is no re-entry. But why would you want to leave? The show will be great!!

Yes, there is a minimal service fee per ticket. (lower than online!)

Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.

(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
• Replicas of any type of weapon are NOT permitted.
• No drugs, drug paraphernalia or illegal substances of any kind.
• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs).
• No unsealed liquids or gels of any kind.
• No jewelry or clothing that could inflict harm.
• No bags or purses larger than 12 x 6 x 12.
• No Backpacks, Camelbacks or Bota Bags.
• No reusable water bottles (Yeti, Stanely, etc.).
• No stuffed animals or toys of any kind.
• No personal fans or projectiles. 

This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.

Of course!! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.

*Please note that our venue is cashless. ONLY Credit and debit cards and/or mobile pay will be accepted for payment inside the Music Hall.

Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.

House of Blues Restaurant & Bar OR The Smokehouse of course!! Both feature FREE LIVE music nightly! It’s a great way to pre-game and fuel up before the show!

To make reservations or to view the menu, click here.

For most shows, by spending $35 in the Gear Shop, Restauant & Bar AND The Smokehouse, you can receive a Fast Lane voucher that will give you priority entrance into the show before the general public. Way better than standing in line!

YES, we're cashless! The Restaurant & Bar, Music Hall, Smokehouse and Courtyard, as well as the Gear Shop will only accept credit and debit cards and/or mobile pay (such as Apple Pay or Google Pay). Dollar for dollar cash to card conversions will be available at all points of sale without any service fees. Just ask a team member for assistance!

Enjoy Happy Hour Monday - Thursday | OPEN to 5pm!

Join us for daily features, PLUS new food & drink specials! To grab a table or to view the menu, click here.

*ONLY available at the bar.

Yes, we are currently serving both our Smokehouse and Main Menu outside in The Courtyard.

Also YES! Check out The Smokehouse for quick BBQ bites! Try a classic like Jambalaya & Pulled Pork Sandwiches OR our ALL NEW Corn Dog Line-Up (Street, Classic and Red Hot Crunch Corn Dogs). See you soon!

The Smokehouse is located in front of The Restaurant & Bar, to the right of the main entrance. Check out our menu HERE!

OPEN DAILY @ 11AM

YES, we're cashless! The Restaurant & Bar, Music Hall, Smokehouse and Courtyard, as well as the Gear Shop will only accept credit and debit cards and/or mobile pay (such as Apple Pay or Google Pay). Dollar for dollar cash to card conversions will be available at all points of sale without any service fees. Just ask a team member for assistance!

1490 East Buena Vista Dr. Lake Buena Vista, FL 32830 Located in Disney Springs®️ West Side, directly next to Cirque du Soleil.

Self-parking is complimentary in all surface lots (Watermelon) and garages (Lime and Orange), providing direct access to Disney Springs.

When parking at Disney Springs, please arrive at least 60 minutes before any scheduled event, show or reservation. Digital message boards along Buena Vista Drive will indicate when garages and surface lots are full. Due to limited capacity, Disney Springs may need to occasionally pause parking and pedestrian entry.

Parking may be more available earlier in the day Monday through Thursday—the parking lots often reach capacity on weekends, evenings and holidays.

Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 689.329.2632 or click here.

If you had so much fun that you lost something during your time with us, please call the Box Office at 689-329-2621 to inquire about your lost item.

We have TWO!!! One located in the Gear Shop and one inside Music Hall.

YES, we're cashless! The Restaurant & Bar, Music Hall, Smokehouse and Courtyard, as well as the Gear Shop will only accept credit and debit cards and/or mobile pay (such as Apple Pay or Google Pay). Cashless payments are encouraged for ticket purchases at the Box Office. Dollar for dollar cash to card conversions will be available at all points of sale without any service fees. Just ask a team member for assistance!